1. Introduction

Impact Tech Systems and Solution ("Company", "we", "our", "us") is committed to protecting the privacy and security of user data. This Data Protection Policy explains how we collect, use, store, and protect information in compliance with the Information Technology Act, 2000 and applicable rules.

By using the Impact Resume Product, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

• Full Name
• Email Address
• Phone Number
• Address
• Educational and Employment Details
• Skills, Certifications, and Resume Content

2.2 Technical Information

• IP Address
• Browser and Device Details
• Usage Data and Interaction Logs

3. How We Use Your Information

• Create and improve resumes
• Provide recruitment-related services
• Enable recruiter access where applicable
• Enhance platform functionality and analytics
• Provide customer support

4. Legal Basis for Processing

• Contractual necessity for service delivery
• User consent
• Legal obligations under the IT Act, 2000

5. Data Security

We implement reasonable security practices as required under Section 43A of the Information Technology Act.

• Encryption of data in transit and at rest
• Role-based access control
• Secure authentication systems
• Monitoring and logging of system activity
• Regular security assessments

6. Data Sharing and Disclosure

We may share your data:

• With authorized internal teams
• With recruiters as per product functionality
• With trusted service providers under confidentiality obligations
• When required by law or government authorities

We do not sell personal data to third parties.

7. Data Retention

• Data is retained only as long as necessary for service delivery and legal compliance
• Data may be deleted or anonymized upon user request
• Data may be deleted after account closure
• Legal retention obligations will be followed where applicable

8. User Rights

Under applicable law, users may:

• Request correction of inaccurate data
• Withdraw consent where applicable
• Request deletion subject to legal requirements
• Seek legal remedy in case of data misuse or breach

9. Data Breach and Incident Response

In the event of a data breach, we will:

• Identify and contain the issue promptly
• Investigate the cause
• Take corrective actions
• Notify authorities where legally required

10. Confidentiality and Privacy Protection

We strictly prohibit:

• Unauthorized access to user data
• Disclosure of personal information without consent

Violations may result in legal action under applicable provisions of the Information Technology Act.

11. Intermediary Compliance (If Applicable)

Where the platform qualifies as an intermediary, we comply with:

• Safe harbor provisions
• Content takedown obligations
• Lawful requests from authorities

12. Government and Legal Requests

We may disclose information when required to:

• Comply with legal obligations
• Respond to lawful government requests
• Assist in investigations or enforcement actions

13. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

14. Grievance Officer

In accordance with applicable laws, a Grievance Officer is appointed to address user concerns.

Contact Details:
Impact Tech Systems and Solution
support@impactresume.in

15. Contact Us

For any questions regarding this policy or your data, please contact:

Impact Tech Systems and Solution
hello@impactresume.in

Effective Date

1st May 2026